To schedule a New Patient appointment, please call our office at (509) 319-2430 during business hours.

On the day of your appointment, please plan to arrive 10-15 minutes before your scheduled appointment to allow time for registration. Please bring with you your completed new patient paperwork, any relevant medical records, a current photo ID, and your current insurance card.

To schedule an appointment, for any reason, please call the office at (509) 319-2430 during business hours. Appointments 20+ days in the future can be requested using our secure Patient Portal.

For prescription refills, please call your pharmacy directly. You may call our office to assist with your request or send us a message through our Patient Portal. Please allow 24-48 hours of processing. Please note, we are unable to fill prescriptions at night or during the weekend.

Please present your insurance information each visit and notify us immediately of any changes so we may properly direct claims. It is always helpful to us if you familiarize yourself with the details of your individual coverage. 

Our office will automatically bill you for all deductibles and fees not covered by your health plan. Copayments and cash payments for regular office visits are due at the time of service.

In-office procedures, such as IUDs, vasectomies, and circumcisions, payment is due at the time of service. 

For HIPAA compliance, all requests must be in written form, signed by you. We process these requests as fast as we are able. Please allow 5-7 business days for record requests. We do charge for this service according to state guidelines.